Bought an item on Vinted and the delivery person left the parcel outside the front door next to a busy main road when nobody was in. When I got home the parcel was not there, it was stolen. After having explained this to Vinted, Vinted took the money for the item I did not receive regardless, not questioning or taking into consideration that the parcel was left outside unattended and clearly not in a safe place, rather than perhaps leaving it at a safe collection point at a nearby affiliated shop as some delivery companies sensibly and responsibly do. Moreover I did not ask for the parcel to be left outside unattended at all, not even in a safe place and so that I did not receive the parcel is of no responsibility and nor fault of mine therefore not sure if Vinted’s apparently wash their hands of it stand complies with the Consumer Rights Act protecting consumers. Clearly from this experience, stolen goods are not covered in the compulsory Vinted Buyer Protection Fee which is on top of the postage fee. My personal opinion from this experience with Vinted customer services, I think Vinted have become so big now that quite simply they don’t particularly care about such customer losses. Won’t be using Vinted again!