I received a wrong order which was the fault on Inpost. Provided evidence of what I received and all details. Eventually the seller received their funds but I wasn't and have not been refunded for the order effectively lost. I paid buyer protection so I should have. According to inpost who won't discuss the full detail with me as their business is with Vinted, they updated WHY the wrong order was delivered. Vinted have come back to me to say that inpost have confirmed delivery. I have gone through Resolver and hundreds of messages later no further forward. I have read reviews similar to my situation on other platforms and people have lost large sums of money. This is disgraceful. There are many issues in these reviews and as some have said, everything is fine until it isn't. Vinted have set up as a professional business but they are not.