Vinted had a technical issue which lasted days, which meant that the issue button did not work, neither did customer service. There is no customer service or help. Wrote several times explaining that the seller had agreed a refund but was unable to press the issue button or contact anyone, so the payment went through. Vinted just kept replying that I had not pressed the issue button, which I could not. Robots not people. If things go wrong you are own your own.
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