Buyer protection is worthless and there are no consequences for dodgy sellers Seller sold me a damaged and stained item. The damage and stain were not shown in the pictures nor described in the description. I requested to return the item. Seller was rude..followed returns process. Seller never collected item. Vinted don't care. I still don't have my money back. Every time I chase them there is a 48 hour wait for a response. Every response says 'we've contacted the seller and are awaiting a response'. I paid for the item, I paid postage and I paid 'buyer protection' whatever that is, seems to be a a Vinted tax more than anything, I've also paid return postage. No refund. Seller ignoring it, Vinted are still allowing him to sell his 'star wardrobe' with no consequences. I feel like I've been robbed twice. Once but the seller and one by vinted for the 'buyer protection'. It's been a month since I made the purchase. I'll not use them again, abhorrent way to treat people. Date of experience: 03 November 2024