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Anonymous
I used Vinted for a long time now. At first it was a brilliant app. Now it’s just become a money making machine and I feel the company is only trying to get its fix from both buyers and sellers. I bought pairs of jeans on the platform that I returned and never got my money back. I tried contacting customer support for months and they didn’t respond to me until I sent help queries repeatedly. In the end, they didn’t reimburse me claiming the refund had been made even though I showed them my bank statements proving the contrary! Worse part is we pay a “buyer protection fee” which in the end is just a way to charge you more for a service you’ll never get. I’d stay away if I were you.
3 months ago
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Vinted has a 1.1 average rating from 659 reviews