Whilst the platform it self is fine when it works - the sre so many times there are issues and the Customer Service is shocking - it is always an automated reply which normally doesn't actually cover what is asked. I've had numerous items removed as doesn't comply - however they 100% do! Brand New still sealed Gillette Shaver - listed in 'shaving tools' removed for not complying! Despite the fact there is a whole category for it! Appeal and you get a standard "tough" reply. Every single time! No human seems to actually work there - all replies seem to be AI replies and it's super frustrating and exactly the reason I've gone back to ebay.