Sold me a bag and the name Valentino was that was printed on the strap was defective trying to fob me iff with £5 refund cant return as they ask youvto return in a certain way and unfortunately as i didnt notice the defects at first all orginal packaging was disposed off and they say it must be sent in this with the invoice but i dont have them so worried if i return i will loose money luckily brought via Paypal so going through a dispute atm