I called end of October and ordered a couch by phone. Was on the phone with a customer service representative. She took my credit card info address email and cell phone and promised me the couch I ordered will arrive November 3rd. Today is November 3rd and it never arrived. Found out that payment was never processed and it was never ordered. So sad and disappointing especially that I was on the phone about an our to place this order.
4 years ago
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