Absolutely disgusting service from Wayfair and their delivery company XDP. When I placed the order for the bed, I made two phone calls to customer service to check if the bed would be delivered to the 2nd floor of my block. I explained there is no lift here. I was assured each time that the bed would be delivered to my ACTUAL front door. So I arranged a delivery date with XDP the driver delivered 10 boxes to the ground floor and refused to bring them up. He said their are two consignments when I only ordered one bed. The 8 boxes and two mattresses are now blocking the fire escape of my block. I will NEVER, EVER order from Wayfair again. I've already had an engineer from Sureserve Fire and Electrical knock on my door as he is carrying out routine electrical maintenance and he says this is a fire hazard and if not moved it will be reported. DISGUSTING. I have demanded a refund and will be ordering from IKEA. Maybe I will have better luck