Wayfair appears to offer a lot of wonderful products, furniture, and accessories, but the last two orders I have made, the items weren't actually available. I made an order on Nov. 14, and once I made the order, I wasn't notified via email but saw in my order status that the item was suddenly on "backorder." Then, I found the same item offered at an $90 savings, so, I tried to cancel the item I ordered, but was notified I couldn't because it had shipped...but actually it hadn't shipped. It's December 3 and Wayfair shows item is pending shipment, and the UPS tracking number I was given says item has never been received by UPS. Wayfair has since pulled down that tracking number. Wayfair's customer service says the item has been loaded on a palette for shipping but no further updates after nearly three weeks. The original estimated delivery date when I placed the order was November 24. This situation is frustrating.