My first order was for a dressing table which came with a damaged drawer. The replacement drawer was also damaged. The next replacement drawer was acceptable, but again I had to wait in for the courier to deliver. My next order was for 2 clocks, a tablecloth and napkins. The clocks didn't arrive in August, September, October, November or December and I am now told to wait until next year. I really like the clocks and hope they will come eventually, especially as I paid for them months ago, but somehow I doubt they will ever arrive. The policy seems to be to make use of the customers' money but not actually supply any goods. I can't see a time when I would trust them with any more of my money!!