Please do not trust their return policy. They do not arrange for collection of returns as they say they do. Courier company have no knowledge of return requests- more than once I have to say. They just keep sending me return labels with new dates - and the courier does not turn up because they never receive the request. Pick up is between 8am and 8pm which is restricting. Customer service have no empathy for these problems. Very disappointing as I won’t buy from Wayfair again.
4 years ago
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