Purchased 3 items from Wayfair for the first time. The coat stand arrived the next day so all was good. The TV Stand arrived a couple of days later and the wood was all cracked. I returned it and got a full refund. The last item arrived but we soon realised we had only been sent half of the chest of drawers. 5 weeks later and many emails and false promises I cancelled the order. No apology. I ordered one today from Ikea. It’s cheaper and actually will arrive on Saturday. I’ll never use Wayfair again and would advise no one else to.
4 years ago
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