I ordered a sofa: Six missed delivery dates, no guarantee of delivery to apartment, two confirmed cancellations ignored, four phone calls, emails unanswered, number of letters. If you have problems in the uk getting a refund, instruct your bank to claim the refund under section 75 of the Consumer protection act 2015. Oh and do write to the owner, Mr Enrique Colbert. His address is listed in Companies House.
4 years ago
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