Absolutely Fuming Customer
We purchased a 3 seater sofa and the box arrived. We stored this at the property we were due to move into. We opened the box and only half the sofa was in it. I phoned Wayfair and explained as we will have nothing to sit on when we move in (with our 16 month old boy). They said they will investigate but they can’t send the rest missing until this is done. Absolute shambles of a company. I asked to speak to a manager and they said I will get a call back in 2-3 days!! Absolutely avoid at all costs. I’m getting nowhere in getting this sorted.
2 years ago
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Wayfair has a 1.5 average rating from 2,193 reviews

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Alice, Customer Support

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