Anonymous
I ordered a Gretna Folding Trestle Table from Wayfair. They sent me another item (smaller table instead of what I asked for) without any note. Although the item looked the same I decided to take a closer look and found it was wrong product. I phoned the customer service and the person told me if I keep the product they will keep me a discount of 20%. I said no and asked for full refund and returned the product. Wayfair only refunded 80% of the money and kept the money back. So I have to call them again for full refund. I can't believe making such mistakes and wasting my time with this company. Never again anything from wayfair.
2 years ago
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Wayfair has a 1.5 average rating from 2,188 reviews

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