OMG the WORST online experience ever!!!!!! Avoid this company!!! I placed an order on the 3rd August for a bed which I wanted for my new place and I still haven't received my order. Then I found out the bed was damaged in transit after I phoned customer service on the 18th. I have phone customer service about 10 times and some of them have been rude. Found out today, the bed I re-ordered only got requested last Friday! Why only last Friday? I have never had back problems but now I do due to sleeping on the floor for weeks because of Wayfair. This is the worst service I have ever received from any company in my life and some people I have spoke to in your customer service team have been very rude with me. 1 person said we receive lots of orders and are too busy to let customers know what's going on with their orders so you need to call us back to ask for an update and they hung up on me. When can I expect my order I placed 6 weeks ago which states next day delivery on your website? Do not shop Wayfair if you want your products within 2 months of ordering!!!!!! 😡