Lorraine
Placed a large order which included 2 sliding wardrobes one being 200cm and 1 geing 150cm. They arrived earlier than expected (august)which we thought was great, even though we were not ready to put them together. We stored them in garage. When ready to put together taking into account each wardrobe had 6 boxes. Put together 200cm wardrobe only to discover that the 150 cm 1 had 4 boxes that were for the 200cm. Called them to inform them. They offered my a discount to keep. No good as it wouldn't fit in the space I wanted it. They arranged collect. Arranged new delivery date. All good so far. Or so you would think. New wardrobe arrives, only 5 boxes. Delay on box 2/3 yes this is the base panel so we cant even start to put together. Told will be dispatched on the 8th Oct and delivered on the 11th. Day before txt to say there is a delay. Called to speak to them. Again told they are sorry and this is not right but the order wasn't put through. Told they would raise an email and try to get out sooner. I have told them that this is for a dressing room and they are both to match. If they can not get the part than they need to pick up both the wardrobes, even though one has been put together. I just get an email saying sorry and that someone will look into it. Yet again.
2 years ago
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