Matt L
Ordered a set of lights which were due 3 Nov 21. This came and went so I chased, advised 29 Nov 21. This came and went so I chased again. Advised 5-9 business days to leave manufacturer in Poland. I asked to cancel and have a refund - they refused as ‘the items have left the warehouse’. I’m now 12 emails into a complaint process and they still won’t issue a refund for missing items. Have had to raise a dispute with credit card and escalate to Citizens Advice etc. I’d say internet scam or online crooks, but they’re a big brand and we’ve had stuff previously no problem - suspect they’ve just gone down hill badly. Buyer beware!
2 years ago
Read Wayfair Reviews
Wayfair has a 1.5 average rating from 2,188 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial