Shocking refund service. I had a light fitting delivered Tuesday 28th September 2021, not the same as on website, it was returned and collected by courier on Wednesday 29th September 2021. I thought that was it, on 8th December 2021, Klarna took the first of three payments out for it. I contacted Klarna got payments paused, they said wayfair had not let them know it had been returned. Contacted wayfair on 11th December they said system error and would issue a refund. Checked with Klarna again on 22 December, they still not heard from wayfair, contacted wayfair, again system error and they would issue a refund, also got an email from wayfair finance department confirming refund o 23 December. Contact Klarna today, 4th January 2022 to check on refund, they still have not heard anything. Contacted wayfair today, they said that they would 100% issue a refund today. I have used Klarna on another company, no problem, it's wayfair I will never use them again