I ordered an item showing as in stock and showing as same week delivery. After a month the item was still not even dispatched so I requested cancellation. The cancellation was refused because their tracking system shows item is somewhere in the warehouse. So now I have to wait for an investigation to compete before they refund me and insist that if the item is found it will still be shipped - I no longer have any interest and my order is no longer binding. They are breaching both their own T&C's and the Distance Selling Regulations. Glad I paid by PayPal. Time to open a dispute and it will be easy to win! What a garbage company. Never ordering again.