Brought a cat tree agreed a monthly plan to pay monthly for the item. Wayfair took full amount. Agreed to refund me several times. Then didn't. Then caused me bank charges. Just fobbing me off saying sorry for days. Then parcel never arrived when said. Refused to refund me. Told me k ow it's coming again in a few days. They just send out generic emails. Very bad service. Please don't use this company.
3 years ago
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