I recently purchased a 'spotlight' type floor lamp for £110 from Wayfair. It arrived on time, but the quality was VERY poor with a badly fitting hinge which doesn't close properly. Also, it was fitted with a shaver type plug with no adapter. I gather it was made for the German market where plugs are of that type. Also, there was nothing to indicate the maximum wattage bulb required. When I contacted Wayfair, they offered a discount to cover the cost of an adaptor. They also advised the maximum wattage bulb would be 25w.....I pointed out that therefore anyone fitting a 60w bulb could create a fire risk? They agreed and told me they'd taken it off sale.......well, they HAVEN'T. I also left am honest reply on their customer feedback for this item.......surprise surprise, it DIDN'T get onto their site.....they only list comments giving maximum stars from apparently satisfied customers..... I am VERY unimpressed with this supplier and definitely will NOT use them again.
8 years ago
Wayfair has a
1.5
average rating
from
2,201
reviews
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