Anonymous
This review is mostly because of a recent issue I’ve encountered with them. Right before Mother’s Day weekend at that.. If you are like more than half of America and shop on your iPhone, don’t you dare think about actually “buying” anything on it. Most recently I made a purchase totaling to $397-ish with shipping included. When I was in the check/out stage I would try to submit my payment and get error messages saying to call my financial institution basically insinuating my card wouldn’t go through. This would confuse most people as we know as the shoppers we wouldn’t be shopping unless we had enough money to pay for what we are buying right?! Anyway… Little did I know, every time I got this message and tried to pay again, the charge was actually going through to my bank! Every time! I’m sure you can see where this is going.. if you had enough money in the bank to cover multiple charges like that THEY WERE ACTUALLY GOING THROUGH and you could see them in pending charges. I called the same night and the Customer Service Rep. had the audacity to tell me they know about this and us people with “iPhones” are the rare ones having this problem.. who knew having an iPhone made me rare and so lucky?!! Long story short she assured me the would would fall off because there’s no real order stuck to them and give it 2 days. I wasn’t happy but I did.. I actually gave it 4 and guess what?!! Not only were they still there.. the new rep. told me the first rep. never did her part like she said she would where she would submit it to Finance!!!! We are 1 week later and they are still there.. What I find the most infuriating is they are well aware of this issue.. clearly.. like WELL AWARE and have absolutely NO DISCLAIMERS ON THEIR site.. not one. They just let it happen to people and tell you it’s a silly tech issue for iPhone users who buy things on their phone. Like it’s your fault for shopping on their site with your iPhone. Do yourselves a favor.. Do not buy ANYTHING if you are an iPhone user.. unless you are so rich you wouldn’t care or even notice hundreds of dollars tying up your bank account.
1 year ago
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Wayfair has a 1.5 average rating from 2,197 reviews

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