Two weeks ago I tried to use a Wayfair gift card online & the website said that the card wasn't registered or the code wasn't recognised. I called them & after 2 hours of being passed around various depts they told me that I had to contact them by email. I also had the receipt from Tesco where it was bought which confirmed that the card had been activated & I sent pics of that as proof. They then told me that I should return to Tesco to ask them to double check that it had been activated. This was very inconvenient for me but I did it & Tesco were kind enough to double check & give me print out of the transaction. I have sent pics of this to Wayfair, plus the card & the original receipt & despite me contacting them regularly they have still not resolved it. It has put me through a lot of undue stress. I have no idea why they don't want to resolve this for the customer. Currently £100 has been basically stolen & I am without the mattress that I desperately needed to buy. I would recommend that you don't shop here & definitely don't purchase a gift card. Criminals!