They wouldn't honor their return policy when trying to return fans that were much larger than described in the item description. The items I purchased were within 30 days from being delivered, they were not 'final sale' items, still in the original packaging and disassembled. Now I'm stuck with 3 ceiling fans I can't use. When trying to work with the associate I also offered to except store credit or to do an exchange and they still wouldn't honor. An absolutely terrible customer experience.
2 years ago
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