I ordered my bed on 10/10. The original delivery date was set for EOD 10/13. It changed that night to 10/14 and so I had to then update the delivery address which my bed still ended up being delivered to the old address which was a huge inconvenience considering I had to then rent a pickup truck to deliver my bed to the new address. On top of this, I paid for my bed to be assembled and the date and the time have been pushed now to 3 days out since I've had my bed delivered. I've had to sleep on the floor 3 nights in a row. I called customer service and all that happened was me receiving an apology for the inconvenience. My bed is still unassembled, in the middle of my bedroom. I can't even set up my office nor can I do my work which is causing me to have to use my PTO to make up for missed days. THIS HAS BEEN THE WORST EXPERIENCE EVER!!!!! This is 4 days now that I've had my bed and it still won't be assembled supposedly until 1pm today 10/17! This is so unacceptable! I dread the couch delivery I have coming this week that needs to be assembled. I’d rather just try to do it myself. And forget about being refunded for canceling the assembly service or getting a reimbursement of some sort. Never again will I ever order from this company.