Rating my experience based from placing my order to customer service experience. Placwd my order on the 15th of November and ment to come by 9th of December. Mind fact delivery time takes ages ,despite it's ment to comw only from Germany. Then I got the msg its delay and will probably come by 21st of December. I contacted customer service to cancel the order iver 2 weeks ago . Apparently was not a problem as item is far from being shipped to me. Was assured by member of staff that it's all sorted . ITS NOT SORTED. Now I keep my finger crossed my item will arrive by 21st of December ! As we speak its prepering for shipping ... I am so mad that is taking this long, there is absolutely No excuses for it . Poorly customer service who lies to the customer as well. So not impressed. Very poorly job WAYFAIR! Last time getting something from this company. Date of experience on going..... Update - Now saying 23rd of December !