Extremely disappointed I am extremely disappointed with the way my recent order was handled. I purchased an item on sale for approximately £59 in November, with a promised delivery time of two weeks. However, the item was damaged during transport and did not arrive on the scheduled date. I was not informed of this by Wayfair and had to contact them to find out what had happened. Upon doing so, the item was reordered with a delivery time of six weeks. During the fifth week, I received an email stating that my order had been cancelled without any explanation or options. When I contacted Wayfair again to inquire about this, I was told that the item had been discontinued and that I would receive £10 in compensation and a refund. It has now been almost two and a half months since my initial order, and I still do not have the item or my refund. Furthermore, I will now have to pay a higher price to purchase the item since it was originally on sale. The representative I spoke with, Ksenia, was polite but did not seem to fully understand my concerns and was unable to provide a satisfactory resolution. It felt like she was following a script without truly comprehending the situation. Wayfair should take responsibility for these issues and provide customers like myself with a reasonable solution. Overall, I am extremely disappointed with the service and lack of common sense shown by Wayfair and will not be making any future purchases with your company.