I open up account with Wayfair and place my order. The order was over a thousand. I wanted 12 months interest free. I call with in 5 to 10 min. later to make sure I received the interest free. I was told by the represent that it didn't go through. She told me the order would have to be cancel and replaced. The new order was deliver and did not work for us. They are charging a return fee of 360 to return the item. More than 30% of the cost. I asked if it could be wave or adjusted. I was told they have already made an adjustment for the first cancellation. If you place a order and it is not place correct and you catch it with in 5 to 20min. You should not be penalize for it. I would not recommend Wayfair to anyone.