I purchased a coat rack. It arrived damaged. I immediately reported it to wayfair. They stated that they would provide a replacement for the missing part. I threw away the box. 4 days later they are now stating that they will either give me 20% off or I can return it, but they will not supply the box or packing materials. (They will now not send just the damages piece as promised.) The box was probably 6x4x4. Where the heck would I get a box like that?!? And how much would that cost? The damage was caused by wayfair, the shipper, or the manufacturer not by me. This will be my last wayfair purchase!