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DFarrell
Purchased on 14-03-2016 Failed to deliver by the worst courier I have experienced : XDP Express. 16th, 17th, 18th & 19th March. Tried to cancel order on the 18th but was convinced by M**t to stay in & it would definitely be delivered......all untrue of course. I'm 9 hrs of work out of pocket & £20 of fuel £140 down on the discount I had to give my Holiday renters for an incomplete furnished self catering property. Having to install a new table from another supplier whilst the client is in the property. The staff below failed to resolve : M****e G**n G*****y M**t R**y Compensation offered by the manager N**ke Z**er who on behalf of Wayfair, failed to call me back when requested = NOTHING ! Hour spent trying to resolve this with the above over 5 days = 5 hrs ! Wayfair are a dreadful company supported by even worse 3rd party courier. Before you get drawn in by price, ask yourself what it's going to cost you to use them ! Avoid.
9 years ago
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Wayfair has a 1.5 average rating from 2,302 reviews