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Marian Peden
Opened a Wayfair cc with the incentive of getting a discount. Since I was making a purchase of more $1500, I decided to go ahead and opened an account with the assistance of one of the associates. Now that I called to get my balance and account number, they are telling me that I got rewards points for the next purchase. I explained to the " expert in customer services, that I only opened the account for the discount, not rewards points. She explained that that I didn't click indicating that I wanted the discount and there was nothing they can do about. So I opened a cc account that really didn't need. They lost me as a customer. I will cut up their cc and will never order from them. Terrible customer services. Very, very disappointed. Watch out from them.
2 years ago
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Wayfair has a 1.5 average rating from 2,298 reviews