Wayfair emblazened the product page with "£15.00 off first order" - nothing else, no small print. Then we were prompted to enter an email address and received a 'Welcome back' message. What? I may have looked at something before but never bought from Wayfair. So I progressed and guess what? All trace of the '£15 off first order' offer disappeared. Annoyed I called Customer Service who (eventually) suggested it was probably because the system had assumed a previous enquiry meant this was not a 'first order' (!!!) But in any case the £15 off only applied to orders over £150. Bad form Wayfair - this is deliberately misleading. Its dishonest.
1 year ago
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