I can't list every reason to Avoid Wayfair. That would take me too long to explain. Broken down: The Customer Service person lied to me because my Phone would not access discount. Then I was sent the smaller drying rack. I paid for same model large drying rack. Sent it back. Then they sent me the same smaller/less expensive rack again. I gave up. Kept it. Have credit for the smaller one. Bought a bed frame. 10pm Sunda 5 min. later canceled it. Then at 5Am PST called Wayfair to speak to someone: old story again: ''our Warehouse is not in customer service building'. No guarantee it won't be shipped. At 11am sent me email. Sorry can't cancel. Then when I tried to cancel order (because request disappeared) was given statement: We can keep item as it hasn't shipped and give you 28.00 credit. So loose my 25.00 credit and 132.00 bed purchase for 28.00 Wayfair credit? Really?