If I could rate this lower, I would. Terrible experience ordering this item. I have had to arranged returns and have a replacement sent out three times. Every time it has arrived significantly damaged. After receiving the last replacement, we concluded that any further replacements would arrive damaged. My husband decided that we would keep this item and he would replace the hooks that were damaged and see if he was able to repair the rest of the damage. I contacted Wayfair, explained the situation, and they refused to give me an adequate refund due to ‘system limitations’. Highly disappointing and now I will be left no choice but to obtain a partial refund via my bank instead. It’s a shame, as there are lots of nice items on here, but given the state of arrival and the difficulty being appropriately compensated, I’m unlikely to return.