Honestly there should be a zero star option. I placed my order end Feb and was told it would be delivered in March. I had to go through so many channels and be escalated to a Resolution Team. Celia mentioned my order had been misplaced and that it would be delivered by 4th April. I'm still waiting. Chatting to the Service team is not helpful at all. They are trained to copy and paste generic responses to clients complaints. You get fogged off with the hope that out of frustration you will just exit the chat. There are no Managers to speak to. I ABSOLUTELY 100% would never order from this company again. Stay clear of them. I've never left a bad review for any company, but I simply could not ignore this customer service level.