I have made a number of orders with Wayfair and received all of them in time except one. This one order was the most expensive order hence the one I was also most concerned about. The estimated delivery date was just over a week ago and I have made a number of calls asking for an update. They said they would call the warehouse to check and promised a call back to me the next day. I did not receive a call and I have been calling them once each day since, and each time they have replied with the same answer: "we have not received an update but I have just sent another request and it should be here within 2 hours/one business day. We will call you when we get it." Although the items we did receive were a good quality, I suggest not risking a large or expensive order. It is not worth the hassle.