I am never buying from this retailer again. They have ‘lost’ my double bed somewhere and I am having major issues trying to arrange a refund as they have a ridiculous 10 day policy stating they can’t help me with anything until 10 days after the EDD. I have even been in touch with the 3rd party retailer who have admitted a transport issue causing the item to be lost in transit. Wayfair refused to communicate directly with the supplier. Quick to take money, very slow to resolve issues, even if it means a disabled person is sleeping on the floor for nearly 2 weeks!