Do not buy ANYTHING from wayfair!! I purchased a recliner (order # 3818113709) on Christmas Eve. I received a tracking # from the automated chat system yesterday per tracking the label was created on Christmas Day at 3am with no movement since. I reached out and talked to multiple reps one rep purposely disconnected the call one rep told me they “can see” that FedEx picked up the recliner another rep told me they would have to do a 10 day investigation to see where the recliner is. Now that a supervisor is involved she’s stating they gotta reach out to the warehouse to make sure they not shipping the recliner. If there hasn’t been any movement in 2 weeks why do she think the recliner is going to all of a sudden leave the warehouse!!!!! Then I told the supervisor I’m going to dispute the charge with my bank at this point I want a refund this lady had the nerves to say they will place a hold on my wayfair account if I decide to LADY I DONT CARE IM NOT ORDERING NOTHING ELSE FROM THIS HORRIBLE SITE!!!