I ordered a drink trolley two weeks ago and it still has not been delivered. The website tells me it was shipped the day after I placed the order and then provides no further update on estimated delivery or where the parcel is for a week. I sent an email enquiry to Wayfair customer service a few days ago and also a formal refund request for item never received (lost in transition) yesterday, however, no one has bothered to respond. I have to say this experience has really put me off buying from Wayfair ever again.
7 years ago
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