I ordered bunk beds and mattresses to go with it. The mattresses arrived ahead of schedule. Great. The bunk beds simply did not appear. It was only when I phoned them they told me they were out of stock. It would have been polite to contact me to let me know, rather than just do nothing. When I actually spoke to their staff they were very helpful and polite. The bed eventually arrived 2 weeks later without problem. I would use Wayfair again, but just make sure YOU keep a close on the order tracking.
7 years ago
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