Wayfair use a delivery service completely inappropriate for the type of products they sell. You cannot choose a delivery day when you order an item (nor a time of day - morning/afternoon/evening) and they do not deliver on weekends, so if you work Monday-Friday, forget Wayfair immediately.
When you do get your order (after waiting a 2 hr time slot and then an extra hour) the delivery company they use only have insurance to bring items to the first point of entry, so if you live in a block of flats on your own, it’s impossible to get heavy items (such as double beds) up the stairs on your own.
A company selling large household items should provide delivery adequate enough to actually get it to your home.
Was previously considering buying a full bedroom set from here as their selection is huge, but I’ll go elsewhere now, it’s not worth the stress - Won’t be using Wayfair again.
7 years ago
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