Ordered a bedside table and set of drawers from the same collection. Initial delivery emails said the items would arrive in 5 days time (Wed-Fri) but I received notification the following day to say that I’d be receiving them the following day (an unexpected Sunday delivery!) I can see why this might annoy some people who have planned ahead but in this instance, with it being a weekend, meant that I didn’t have to take any time off or ask someone to take delivery for me. I have found the service to be great - the delivery company was great with prompt delivery and put the items where I asked and they took photos for their own accountability. Not sure I would want to order anything larger than these items due to their questionable returns policy but thus far I’ve been pleased with the service I’ve received.