I ordered a corner sofa quite a few weeks and was given a timeline for delivery by October 16th. However, no contact from the couriers to inform me of any delivery slot so chased up Wayfair. They contacted the couriers, XDP and informed me that they had left me a message the night before to arrange a delivery time. This is completely untrue, no message and not even a text or email which phone records would easily prove. Then Wayfair said the couriers would call that day which they never did. They would not provide me with a direct number or contact for XDP either. I called the next day and then they contacted the couriers who contacted me within 10 min only to tell me that I'd missed the slot and that delivery will be sometime next week but couldn't give me a time. Plus they said it could be a call the night before and at that short notice I cannot take time off work. I was furious with them as they said they had contacted me and left a message but this is not true laying the blame on me. I also reiterated, the fact why would I bother chasing up if I had received a message and the fact you couldn't bother to call me back on the day when I complained. I cancelled my order after waiting for weeks given their incompetence and confidence in their ability to deliver. I'm now frantically searching for a sofa which I needed this week which will cost me more but at least I'll have a sofa. I would advise like many on here, don't anticipate on time delivery and be prepared for a lot of hassle if you do order from them but I certainly would recommend to anyone I know stay clear from them!! You might be a lucky one and get something delivered on time. Anyway, I'm looking to see if I~ can seek compensation of the stress and hassle and taking time off work. They shouldn't be allowed to get away with this.