Really excellent customer service during a number of recent telephone and email conversations regarding an error in delivery of a king size headboard (single headboard delivered in error), then regarding delivery arrangements of the correct item, during a period when my husband was ill in hospital. I was extremely impressed by all of the Customer Sales and Service Consultants I corresponded with, their understanding of my situation and their genuine keenness to assist me. Brilliant, thank you.
6 years ago
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