Please d not order anything from this compay I ordered a rug from this company a couple of days ago. On email confirmation it said that the estimated delivery is going to be on 24 April. I called their helpline the next morning and asked them to confirm that the item will be delivered on 24 April as I had to organise for somebody to stay at home to pick up the item. It was confirmed that this items will in fact will be delivered on 24 April. I then had another email from the company to say that the rug is being delivered on 19 April instead. No explanation why this estimated delivery day has changed. I explained to their customer service team that I am in hospital on that day and cannot pick up the item. Can they deliver the rug as promised on 24 April. They refuse to honour their promise and said that if I am not at home on that day to collect the item they we will refund my money but will charge me for the delivery fee. They customer service team is extremely rude and totally unhelpful. I was going order a bed and number of other items from them but given my experience this will never going to happen.