bought a ceiling light on the last week of April 2019 which arrived promptly very pleased, once the light was put up I discovered it was faulty so it was straight onto customer service the girl was very helpful and ordered a replacement which should arrive within 3/4 working days, 2 weeks further on and another phone call to customer services the gentleman advised that there was a problem with the first delivery in that it has managed to get lost so another has been ordered and it will take another 3 working days it seems in this day and age they have not caught up with 7 day delivery days , if this does not arrive on Monday i will be cancelling and requesting a refund not a company i will be dealing with or recommending to anyone else