I bought a sofa...excellent quality and price. Some months later two buttons came off - not fault of sofa but my grandchildren being overly boisterous. Buttons lost. I rang wayfair to ask about spares....none available for that product. However the lady contacted the warehouse to see if any were 'laying around'...twice she rang me, some found and sent to me, no cost. What truly amazing customer service. Will not hesitate to return.
6 years ago
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