Hate their return process. I wanted to return a couple of items as they weren’t as expected but I had to return via their process, I ended up having to pay almost £15 to return 3 items separately when I could have sent back In one package for the half the price. The items were also heavy so I could not select the option to deliver to local collection point, so had to select a collection from my property. I received no email providing me with a rough collection time so had to stay in all day waiting. I contacted them a few times asking to send back myself but they refused.